You may rewrite the body of an email two or three times before sending, but how much time do you spend on your subject lines? Here are a few suggestions:
Keep your subject lines short and sweet. Many email providers (Hotmail, Yahoo!, AOL, Earthlink, etc.) will truncate long subject lines, so keep your subject lines under 50 characters including spaces. Be sure to indicate the most important information at the beginning.
Keep your subject lines professional. Avoid using "smileys" and punctuation marks. These will fall easily to spam filters.
Use capitalization sparingly! Typing in all caps can be construed as the equivalent of yelling at someone face-to-face. This also applies to the text in the body of your email. Using caps to draw attention to a single word is acceptable, but frequent use of all caps is likely to annoy the reader and will ultimately cause your emails to be deleted.
Do not use vague or general words alone. Using general words all alone trigger spam filters. Words like urgent, new, hi, etc are prime examples. Tip: look through your spam or junk folder for examples of what not to use. Use specific information, such as the property address and the consumer's name. "Jan here is the info for 123 Center Street". This validates the email as current, cites importance, and personalizes the message.
Always be sure to check your spelling and grammar!
Remember, the subject line is the first thing the consumer reads and in could determine whether the email is deleted or read based on those few words. Those first seconds are critical, you need to engage the consumer and let them know what you have to say is important.
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